No help. I was serious about an ATV. Staff walked right by. I looked at the inventory for quite a while. I may as well been invisible. There were 2 other people. No one was being helped. Staff was up front drinking sodas. And to top it off, overpriced by about 10-20%. I might have been ok w that if they were helpful since they were local. NEVER going back. I purchased it from a place in marthasville and am very happy.... really disappointed with this dealership. Really disappointed.
I purchased a bike from them three years ago. The buying experience was the best that anyone could hope for. Since that time I have purchased parts and accessories and could not be more pleased with their service. Friendly, and professional. Highly recommended.
I was dropping a dirt bike tire off for my brother. When I got there the guy was in the back, and after a second he came out to ask what I needed. I told him I had a tire in my trunk and I assumed he would help me get it inside, and as we were talking the phone rang and he was like, "I have to grab this I'm the only person here" in a very condescending tone, like I expected him to ignore the phone for me. So whatever, I went out for the tire and he followed me, still on the phone, and he stood there and chatted with the other person about nothing of importance, the weather and whatnot, for a good 5 minutes while I stood around outside waiting for him to get done in 40 degree weather. By the time he got off the phone I had just gotten the tire out myself and started rolling it towards the store. He finally got off the phone, grabbed the tire and took it in and I followed. He was like, "Is there something else?" again, very rude. And I replied I needed to leave my brother's name and number with him because my brother told me they didn't have it yet. And he said, "Uh ok," so he grabbed a post-it, asked my brothers name, I told him and I started to spell it for him because his last name is very often misspelled, and after I said about the first 3 letters out of 11 he just started writing whatever he wanted, spelling it wrong and not even pretending to care what I was saying. Then he was like, "Ok bye." I'm assuming since I'm a girl, I look relatively young, I'm small and un-macho, and I'm not a dirt bike repair expert he thought it was ok to just assume I was stupid and treat me as if I were. This was a few months ago and I'm still not going to forget it, and I'll make sure no one I know goes here ever again. As such a small business you'd think they'd take customer service more seriously, but I guess the only thing they take seriously are male customers and pointless phone calls.
Best service in the area, fair prices and have all the best brands!
I dropped my son's four wheeler off about two weeks ago and they said they were about 2 and a half weeks behind. They have already broken it down and found the problem. For it being the beginning of the season and everyone getting their stuff out and wanting it looked at and ready for summer they got it done in a timely manner. I have never gotten attitude or been cut off or been treated like I know nothing. Very respectful and proficient thanks guys!
Motorcycles And More is a US Car Repair based in Marthasville, Missouri. Motorcycles And More is located at 15901 State Hwy 47, Marthasville, MO 63357, USA.
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